Ovodewa Platform Terms and Conditions of Use

Welcome to ovodewa. This platform is operated and owned by ovodewa and is available to eligible users of the online casino, sports betting, and gaming services offered. These terms and conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and ovodewa ("Platform", "We").

By registering an account at ovodewa, accessing our website, or using any of the services provided, you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions contained in this document, together with the Privacy Policy and any game-specific guidelines published from time to time.

If you do not agree with any part of these terms, please discontinue use of the ovodewa platform immediately. Continued use of the platform following any amendment to the terms constitutes your acceptance of those amendments.

To use ovodewa's services, you are required to register a personal account. Each individual is permitted to hold only one account. Registering multiple accounts by the same individual or from the same IP address without authorisation is prohibited and may result in the closure of all associated accounts.

Registration Eligibility Requirements:

• Be at least 18 years of age at the time of registration.
• Have the legal capacity to enter into a binding agreement.
• Not residing in a region or country that restricts access to online gambling services.
• Not an individual who has previously self-excluded from the ovodewa platform.
• Providing accurate, complete, and up-to-date personal information during registration.

Ovodewa reserves the right to request identity verification (KYC) at any time. Documents that may be required include a national ID, bank statement, or other documents as specified by our compliance team. Failure to submit the requested documents within the stipulated timeframe may result in temporary suspension or closure of the account.

You are fully responsible for maintaining the confidentiality of your account login credentials. Any activity occurring under your account — whether with your knowledge or not — is your sole responsibility. If you suspect unauthorized access to your account, contact the ovodewa support team immediately.

Ovodewa supports a wide range of local Malaysian payment methods including bank transfer, DuitNow QR, FPX, Touch 'n Go eWallet, and GrabPay. All financial transactions must be conducted in the registered member's name only — ovodewa does not accept deposits from or process withdrawals to third parties.

Deposit Requirements:

• The minimum deposit amount is RM30 per transaction.
• Deposits are credited to your ovodewa account once payment confirmation is received.
• Ovodewa is not responsible for delays caused by banks or payment providers.
• Funds deposited for gaming purposes do not accrue any interest.

Withdrawal Requirements:

• The minimum withdrawal amount is RM50 per request.
• Members are required to complete the KYC verification process before their first withdrawal is approved.
• All withdrawal requests are processed within 1 to 3 business days depending on the chosen payment method.
• Ovodewa reserves the right to request additional verification for withdrawal requests that exceed certain limits.
• Withdrawals will be credited to the bank account or digital wallet registered in the member's name only.

Ovodewa offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the specific terms and conditions stated in each promotional offer. Members are advised to read the terms of each promotion carefully before accepting any bonus.

General Bonus Terms:

• Each member is eligible to receive the welcome bonus once only.
• Bonuses must meet the specified wagering requirement before a withdrawal can be made.
• Ovodewa reserves the right to cancel any bonus if there is evidence of misuse or fraud.
• Bonuses cannot be transferred between accounts or converted directly to cash except after the wagering requirement has been fulfilled.
• In the event of any discrepancy between the Malay version and other versions of the promotional terms, the Malay version shall take precedence.

Ovodewa reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. ovodewa's decisions regarding bonus eligibility and dispute resolution are final and binding.

All games available on the ovodewa platform — including Live Casino, Slots, Sports Betting, and table games — have specific rules that every member must follow. ovodewa uses an independently certified random number generator (RNG) to ensure fairness in every game.

In the event of a technical error or system failure during a gaming session, ovodewa reserves the right to void the affected bets and return the wagered amount to the member's account. ovodewa is not liable for any losses arising from internet disruptions or technical issues on the member's end.

Game results that have been calculated and credited are considered final. Any dispute regarding a game outcome must be submitted to the support team within 72 hours of the relevant game concluding. Disputes submitted after this period will not be considered.

Ovodewa takes the integrity of our platform seriously. The following are strictly prohibited and may result in immediate account closure, forfeiture of account balance, and legal action where necessary:

• Registering more than one account or using another person's identity.
• Using automated software, bots, scripts, or any tool that provides an unfair advantage.
• Conducting money laundering through an ovodewa account.
• Colluding with other players to exploit games or the bonus system.
• Attempting to hack, attack, or disrupt the ovodewa platform infrastructure.
• Spreading false or defamatory information about ovodewa to the public.
• Committing any form of financial fraud or unauthorized payment disputes.

Members may request account closure at any time by contacting the ovodewa support team. Any remaining balance will be fully refunded after deducting bonuses that have not met the wagering requirement, subject to successful identity verification.

Ovodewa reserves the right to close or suspend any member's account without prior notice under the following circumstances:

• A breach of these terms and conditions has occurred.
• Confirmed occurrence of fraud or suspicious behaviour.
• Instructions from the relevant authorities.
• Failure to submit the requested identity verification documents within the specified timeframe.

In cases where an account is closed due to confirmed fraudulent activity, ovodewa reserves the right to forfeit all funds in that account and pursue appropriate legal action.

To the extent permitted by applicable Malaysian law, ovodewa, its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of this platform.

Ovodewa makes no guarantee that the platform will operate without interruption or be entirely error-free. We continually strive to ensure maximum platform availability, but scheduled maintenance and system updates may cause temporary service disruptions.

Members are solely responsible for their own gaming decisions. Playing at ovodewa involves financial risk, and members should only use funds they can afford to lose.

Ovodewa collects and processes members' personal data in accordance with our Privacy Policy, published separately. By registering an account at ovodewa, you consent to the collection and use of your personal data as described in that Privacy Policy.

All personal data is protected by 256-bit SSL encryption and stored on secure servers. ovodewa will not sell or disclose members' personal data to third parties except as stated in the Privacy Policy or when required by law.

For more information on how we manage your personal data, please refer to Privacy Policy our full Privacy Policy.

Ovodewa reserves the right to amend, add to, or modify these terms and conditions at any time at our sole discretion. Any amendments will take effect immediately upon publication on the ovodewa website.

We will endeavor to notify members of significant changes via in-account notices or email. However, it remains the member's responsibility to review these terms and conditions periodically to ensure they are following the most current version.

Continued use of the ovodewa platform after any amendment is published constitutes your acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account and stop using this platform.

These terms and conditions are governed by and interpreted in accordance with applicable law. Any disputes arising from or related to these terms shall be resolved through negotiation first, and if unsuccessful, through mutually agreed arbitration procedures.